物流政策

Q: When will I receive my order?

A: We ship every week. For all orders, you will typically received within 7 - 21 days. You may receive partial orders earlier than the rest. Be expected to received the items at different point of time within 7 - 21 days. We will try our best to sort our the fastest delivery to your place.

Q: Does Bike Alley ship internationally?

A: We ship worldwide. You will receive your items within 14 - 21 daysFor a specific delivery ETA based on the exact item(s) you want to purchase, please WhatsApp us at +65 8855 2388 or message us via Chat before placing an order.

Q: How long do it takes for order to be shipped?

A: Worldwide shipping, you will received your order in 14 - 21 days

We understand that when you make an order, you want your gear as quickly as possible and we will do our best to make that happen! We will prepare the item on the following day for shipment to occur on the day itself. For urgent orders, please WhatsApp us at +65 8855 2388 or message us via Chat before placing an order.

A shipping confirmation email including carrier specific tracking information will typically be sent within 24 hours of an item shipping.  For example, if you place an order Monday night and it ships out Tuesday morning, you will receive your tracking information either Tuesday evening or Wednesday morning.

Do note that shipping timelines are estimates and are not guaranteed.

Q: How much does shipping cost?

A: Shipping cost is free for Singapore local order. We typically use our own courier to ensure product smoothly delivered to your doorstep.

International order mostly is free of charges, unless stated then it will be quoted according to location and packages' weight and dimension preset by our webstore. We typically use UPS, DHL and SpeedPost.